All items are non-returnable.

As a standard company protocol Amka does not endorse any return or exchange irrespective of a domestic or international order, neither on off the rack nor on made to order pieces.

 In the exceptional scenarios, the client must notify about the issue over a call or Whatsapp during business hours but most importantly with an email stating the concerns clearly along with the images of the problem areas in the outfit within 24 hours of receiving it. Items must be unworn, unwashed, and undamaged, with tags still attached.

 The decision however will be taken within 2-3 business days of receiving the outfit and you will be duly notified of the same. We are happy to offer exchange or a 6-month credit note in the exceptional cases.

All approved exchanges are given in the form of Credit Notes with a maximum validity of 6 months and are redeemable solely at amkastudio.com

The buyer is responsible for any return shipping costs. Amka is not responsible for return shipping costs nor duty reimbursement in the case of international purchases. Please ship the return via a trackable method and hold onto a valid proof of postage until you get your closure

Please note, we hold the right to refuse exchange, if the merchandise returned does not meet our exchange policy requirements.

No returns or exchanges are allowed on discounted outfits.

We are not responsible for packages that are lost or damaged in transit. In the event your package goes missing, please notify us immediately at csamkastudio@gmail.com

Please ensure to enter the correct email upon checkout to receive the transit and delivery confirmations.