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Frequently Asked Questions

Do you customise?

Yes, we do offer custom sizing if you do not fit into our standard XS-XL. You will get an option of customisation on the website while you add to cart and you can provide us with all the details there. If you face any difficulty in choosing your sizing, please feel free to reach out to us at +91 9034307037.

What is your order delivery time?

All our pieces are made to order and, therefore, our dispatch lead time is 2-4 weeks depending on the piece. If you need anything earlier for a special occasion, please mention in notes when you confirm your order to us and we will help you regarding the same

My order shows delivered and I did not receive my package. Whatshould I do ?

If your package
shows delivered and you have not received your order please raise the issue by calling our client care team. Our team will look into the matter and ensure the delivery is done in time. We will keep you updated with the progress.

Doyou ship internationally? Do I have to pay the custom duty charges?

Yes, we ship worldwide. The prices do not include custom duties and taxes. We are unable to predict the charges as it is levied by the incoming country and is subject to change.

Can you add a personalized note to the order?

Yes, we would love to add a special note. Please mention about the same in the notes section and the team will take care of it.

Is it safe to use my credit card ? Ismy personal information kept private?

The security of your details is of top priority to us. To ensure that your shopping experience is safe, simple and secure, Amka online payments are transmitted through SSL encryption technology. All payments are processed through a secure payment gateway. For more information on this, please refer to our Privacy Policy.

All information shared with Amka is private and confidential. At no point will we share, rent or sell it. For more information on this, please refer to our full Terms & Conditions & Privacy Policy.

What is your Order Cancellation Policy ?

Once an order is confirmed, it cannot be cancelled. In the event of a cancellation, the full payment (100%) will be forfeited and treated as the cancellation fee for all cancellations. Kindly take note that our brand's policy does not include the provision of refunds.

Kindly write to us at csamkastudio@gmail.com for further assistance.